Terms of Service
Welcome to Bellezora. These Terms of Service govern your access to and use of the Bellezora website and your purchase of products through our online store.
1. Overview
This website, bellezora.com, is operated by Hangzhoumeitianyueshengkeji Co., Ltd., with its registered address at RM 628-1, Building 5, Xixi Shouzuo, Xihu District, Hangzhou City, Zhejiang Province.
Throughout this website, the terms "we", "us", "our", "Bellezora"refer to the operator of this website.
Bellezora is an online fashion retailer offering women's clothing and fashion accessories, including dresses, tops, skirts, jumpsuits, sets, coats, jackets, bags, and other fashion products.
By accessing or using our website, placing an order, or using any services provided through the website, you agree to be bound by these Terms of Service and the policies referenced herein.
If you do not agree with these Terms, please do not use our website or place an order.
2. Company Information
Company: Hangzhoumeitianyueshengkeji Co., Ltd.
Registered Address:
RM 628-1, Building 5, Xixi Shouzuo, Xihu District, Hangzhou City, Zhejiang Province
Customer Support Email: bellezora@onservice.vip
Website: bellezora.com
3. Eligibility
By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are purchasing products on behalf of another person or entity, you confirm that you have the authority to do so.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colors, prices, sizes, availability, and other information displayed on our website are accurate and up to date.
However, colors may appear differently depending on your device, display settings, or other technical factors.
Product measurements may also vary slightly due to fabric characteristics, manufacturing tolerances, and manual measurement.
We reserve the right to correct errors, update product information, change prices, or modify product availability at any time.
5. Product Availability
All products are subject to availability.
We may limit the quantity of products available for purchase and may discontinue products at any time without prior notice.
If a product becomes unavailable after you place an order, we will contact you and may offer an alternative, cancel the affected item, or issue an applicable refund.
6. Orders
When you place an order through our website, you are submitting a request to purchase the products selected by you.
After your order is submitted, you may receive an order confirmation by email acknowledging receipt of your order.
An order confirmation does not necessarily mean that your order has been accepted or shipped.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, pricing or product information errors, inventory issues, payment problems, or other circumstances affecting our ability to fulfill the order.
If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded.
7. Prices
All prices displayed on our website are shown in the currency indicated on the website or during checkout.
Prices may change from time to time without prior notice. Such changes will not affect orders that have already been accepted, except where correction of an obvious pricing or listing error is required.
We make reasonable efforts to ensure that pricing information is accurate. If an obvious pricing error occurs, we may contact you before fulfilling the order and provide you with the option to confirm the order at the correct price or cancel the order.
8. Payment
Payment must be successfully authorized before an order can be processed.
We may accept payment methods displayed during checkout. Available payment methods may vary depending on your location and other factors.
Payment information may be processed by third-party payment service providers. We do not directly store complete payment card information on our servers.
By providing payment information, you confirm that you are authorized to use the selected payment method.
9. Shipping and Delivery
Shipping methods, estimated delivery times, applicable shipping fees, and other delivery information are described in our Shipping Policy.
Estimated delivery times are provided for guidance and may vary depending on destination, carrier operations, customs processing, weather, public holidays, or other circumstances beyond our reasonable control.
Once an order has been shipped, delivery is handled by the applicable carrier.
Customers are responsible for providing accurate and complete delivery information when placing an order.
10. Returns and Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Customers should review the applicable eligibility requirements, return period, exclusions, return procedures, and refund conditions before submitting a return request.
Where a refund is approved, the refund will generally be issued to the original payment method used for the order, subject to the applicable payment provider's processing time.
Nothing in this section limits any mandatory consumer rights that cannot legally be excluded under applicable law.
11. Order Cancellation
Where applicable, customers may request cancellation of an order before the order enters the fulfillment or shipping process.
Once an order has been processed or shipped, cancellation may no longer be available and the customer may need to follow our Return & Refund Policy.
To request an order cancellation, please contact us as soon as possible at bellezora@onservice.vip and include your order number.
12. Intellectual Property
All content available on this website, including text, graphics, logos, photographs, product images, designs, page layouts, icons, and other materials, is owned by or licensed to Hangzhoumeitianyueshengkeji Co., Ltd. or its applicable content providers and is protected by applicable intellectual property laws.
You may access and use the website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, copy, publish, transmit, sell, or commercially exploit website content without prior written permission.
13. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for activities carried out through your account.
You agree to provide accurate and current information when creating or using an account.
We reserve the right to suspend or terminate accounts where reasonably necessary due to unauthorized use, fraudulent activity, violation of these Terms, or other unlawful activity.
14. Prohibited Use
You agree not to use this website for unlawful or prohibited purposes.
You must not:
- Violate any applicable law or regulation.
- Attempt to gain unauthorized access to our website, systems, accounts, or data.
- Interfere with the security or operation of the website.
- Introduce malicious software, viruses, or harmful code.
- Use automated systems to scrape or collect website content without authorization.
- Attempt to conduct fraudulent transactions.
- Misrepresent your identity or payment information.
- Use the website in a manner that could damage or interfere with our services or other users' access to the website.
15. Third-Party Services
Our website may use third-party services, applications, payment processors, analytics providers, advertising platforms, shipping providers, and other service providers.
Your use of third-party services may also be subject to the applicable terms and policies of those third parties.
We are not responsible for the content, policies, or practices of independent third-party websites or services.
16. Website Availability
We make reasonable efforts to maintain the availability and functionality of our website.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend, modify, or discontinue portions of the website when reasonably necessary for maintenance, security, technical updates, or operational reasons.
17. Disclaimer
To the maximum extent permitted by applicable law, the website and its content are provided for general shopping and informational purposes.
We make reasonable efforts to ensure that information provided on the website is accurate and current, but we do not guarantee that all information will always be complete, accurate, or free from errors.
Nothing in these Terms affects any mandatory rights or remedies available to consumers under applicable law.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Bellezora shall not be liable for indirect, incidental, special, consequential, or similar damages arising from or relating to your use of the website or purchase of products.
Our liability, where liability cannot legally be excluded, will be limited to the extent permitted by applicable law.
Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights, guarantees, warranties, remedies, or protections that cannot legally be excluded, restricted, or limited under applicable law.
19. Privacy
Your use of this website is also subject to our Privacy Policy and Cookie Policy.
These policies explain how we collect, use, process, and protect personal information when you use our website or services.
20. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our services, business operations, legal requirements, or applicable policies.
When we make changes, the updated version will be posted on this website with the applicable effective date.
Your continued use of the website after updated Terms are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable.
The remaining provisions of these Terms will continue to apply.
22. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK.
