Shipping Policy
At Bellezora, we are committed to providing a smooth, reliable, and enjoyable shopping experience from the moment you place your order until it arrives at your doorstep. Please review our shipping policy below for information regarding order processing, delivery times, shipping methods, and other important details.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully verified.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak shopping periods, promotional events, product launches, or holidays, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Destinations
Bellezora proudly ships to customers in many countries and regions worldwide.
Shipping availability may vary depending on local regulations, carrier restrictions, or logistical limitations.
If we are currently unable to deliver to your location, you will be notified during the checkout process.
Estimated Delivery Time
Estimated delivery times vary depending on your destination and selected shipping method.
Typical delivery estimates are:
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United States: 7–12 Business Days
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Canada: 8–15 Business Days
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United Kingdom: 6–10 Business Days
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Australia & New Zealand: 8–15 Business Days
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Europe: 7–15 Business Days
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Other International Destinations: 10–20 Business Days
Please note that these timeframes are estimates only and are not guaranteed delivery dates.
Shipping Costs
Shipping fees are calculated during checkout based on your delivery destination and order value.
From time to time, Bellezora may offer Free Shipping Promotions on qualifying orders. Any applicable shipping promotions will be clearly displayed on our website.
Shipping fees are non-refundable once an order has been shipped, except where required by applicable law.
Order Tracking
After your order has been dispatched, you will receive a confirmation email with tracking information.
Tracking updates are provided directly by the shipping carrier. Please allow 24–72 hours for tracking information to become available after shipment.
If you experience any issues locating your shipment, our customer support team will be happy to assist you.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated.
Bellezora has no control over customs procedures or fees and cannot predict the amount of any applicable charges.
Shipping Delays
While we strive to deliver every order within the estimated timeframe, unexpected delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to:
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Severe weather conditions
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Customs inspections
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Transportation disruptions
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Carrier delays
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Public holidays
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High shipping volumes
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Natural disasters
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Government regulations
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Global logistics disruptions
We appreciate your patience should any unexpected delays arise.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
Bellezora is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping addresses provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible. While we will make every reasonable effort to assist, we cannot guarantee changes once an order has entered processing or has been shipped.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.
Bellezora is not liable for packages that are lost or stolen after confirmed delivery.
If you believe your package has been lost in transit, please contact us promptly. We will work with the shipping carrier to investigate the shipment whenever possible.
Split Shipments
To ensure faster delivery, items from the same order may occasionally be shipped separately from different fulfillment locations.
If this occurs, you will receive separate tracking information for each shipment where applicable.
You will not be charged any additional shipping fees due to split shipments initiated by Bellezora.
Refused Deliveries
If a customer refuses delivery of an order or fails to accept delivery resulting in the package being returned, any return shipping charges, customs fees, storage fees, or other related costs incurred may be deducted from any eligible refund.
Damaged Packages
If your order arrives visibly damaged, we recommend:
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Inspecting the package before opening whenever possible.
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Taking clear photographs of the packaging and damaged items.
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Contacting our customer support team within 48 hours of delivery.
Providing detailed information helps us resolve shipping claims more efficiently.
Delivery Confirmation
For certain shipments, the shipping carrier may require a signature upon delivery.
Once delivery has been confirmed by the carrier, Bellezora considers the shipment successfully completed.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us immediately after placing your order.
Because our fulfillment team begins processing orders quickly, we cannot guarantee that changes or cancellations can be accommodated after processing has begun.
Force Majeure
Bellezora shall not be held responsible for shipping delays or delivery failures caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, transportation interruptions, customs delays, government actions, or other unforeseen circumstances.
Contact Us
If you have any questions regarding shipping, delivery times, or your order status, please contact our customer support team.
Bellezora Customer Support
Email: bellezora@onservice.vip
We sincerely appreciate your trust in Bellezora and are committed to delivering your order with care, reliability, and exceptional service every step of the way.
