Contact Us

Contact Us

We're here to help.

If you have any questions about our products, orders, shipping, returns, refunds, or any other concerns, please feel free to contact our customer support team.

Customer Support

Email:
bellezora@onservice.vip

Phone:
+86 13208027135

Business Information

Operated by:
Hangzhoumeitianyueshengkeji  Co., Ltd.

Registered Address:
RM 628-1, Building 5, Xixi Shouzuo, Xihu District, Hangzhou City, Zhejiang Province

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

Time Zone: GMT+8

We aim to respond to customer inquiries within 1–2 business days.

For order-related inquiries, please include your order number in your message so that we can assist you more efficiently.

Order & Customer Support

Our customer support team can assist with:

  • Order status and updates
  • Shipping and delivery questions
  • Product information and sizing
  • Returns and refunds
  • Exchanges and other order-related concerns

We appreciate your patience and look forward to assisting you.